At MumbaiAnimeHub, we are dedicated to providing our customers with an exceptional shopping experience and efficient order delivery. Our shipping policy is outlined below:
Our standard shipping time ranges from 15-30 days, contingent on your location and product availability. We collaborate with reliable shipping partners to ensure the prompt and secure delivery of your order.
We require a processing time of 1-3 business days to meticulously prepare your order for shipment. During this period, we verify your payment and shipping details and pack your order with utmost care.
Upon shipping, you will receive a tracking number to monitor your package online. For updates on your order status, you can also reach out to us at mumbaianimehub@gmail.com.
While we strive to provide tracking information for all orders, certain cases, like small items shipped via standard shipping, may not have available tracking information. Additionally, specific regions or shipping methods may not be supported by tracking services. In such instances, we will offer estimated delivery dates and keep you informed.
The delivery time is contingent on your location, and external factors such as weather and shipping carrier delays may affect it. Please be aware that these are factors beyond our control.
Should you wish to cancel your order, please notify us promptly at mumbaianimehub@gmail.com. If your order has not been shipped, we will cancel it and issue a full refund. If the order has been dispatched, you may be eligible for a return or exchange.
Primarily, we ship to Mumbai, but we also extend our shipping services throughout India. The shipping cost is always included in the product price.
If you have any inquiries or concerns regarding our shipping policy, please do not hesitate to contact us at mumbaianimehub@gmail.com.